1. Order Processing

• Orders are processed within [X] business days (excluding weekends and holidays) after payment confirmation.
• If an item is out of stock or requires additional processing time, we will notify you via email.

2. Shipping Options & Delivery Times

We offer the following shipping methods:

• Standard Shipping – Estimated delivery within [X] days.
• Express Shipping – Estimated delivery within [X] days (additional charges apply).
• International Shipping – Delivery times vary based on location and customs processing.

Note: Delivery times are estimates and may be affected by weather, carrier delays, or other unforeseen circumstances.

3. Shipping Costs

• Shipping costs are calculated at checkout based on the order weight, size, and destination.
• Free shipping may be available for orders over [X amount] (if applicable).

4. Tracking Your Order

• Once your order ships, you will receive a tracking number via email.
• You can track your package through the carrier’s website.

5. International Shipping

• International orders may be subject to customs fees, taxes, or import duties.
• Customers are responsible for any additional charges imposed by their country’s customs regulations.

6. Lost or Delayed Shipments

• If your package is delayed or lost, please contact us at [Insert Contact Email].
• We will work with the carrier to resolve the issue but are not responsible for delays caused by the shipping provider.

7. Damaged Shipments

• If your order arrives damaged, please contact us within [X] days with photos of the damaged items and packaging.
• We will arrange a replacement or refund as needed.

8. Changes to Shipping Address

• If you need to change your shipping address after placing an order, please contact us immediately.
• Address changes are only possible before the order has shipped.